Small Teams Need Redundant Skills

By Andre Bullet_white Posted in Business Bullet_white Comments Comments

If you’re running a small company, it’s absolutely key that you have redundant skills on your team.

Does that seem counter-intuitive? Isn’t the typical pairing a business guy and a technical guy? In our experience, you’re far better off with two technical guys.

The redundancy is key if you want to stay lean and also stay sane. You need at least two highly technical guys (or girls). There are two reasons for this:

1. Support

All support issues are technical. We pride ourselves in giving great and prompt support when issues come up, and the best way to do this is to get you connected with the person who wrote the code. That’s us—if you email us with a problem, you’ll get a response directly from one of the people who coded Scout. We believe you shouldn’t have to wade through “Tier 3” support to get to someone who can solve your problem.

2. Vacations

We’re running Scout as a sustainable business for the long haul. In the real world, you take days off, go camping for a long weekend, or take a week off to relax on the beach.

When I’m away, I have 100% confidence that Derek can handle anything that comes up while I’m offline. That wouldn’t be the case if Derek were a business or design guy—I would be on the beach worrying about support issues or checking on our server performance metrics.

Our Takeaway

Our takeaway here at Scout: if you want to run a small business (and enjoy it!), get a partner with redundant skills.

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Try out the new server view

By Derek Bullet_white Posted in Features Bullet_white Comments Comments

Updated 6/1/10 – The new server view has replaced the previous version. Thanks for your feedback (and feel free to give us more)!

Show me the metrics. That’s the message we’ve heard regarding the state of your servers in the Scout interface. How about trying it out?

A Widget-like view

Each plugin is displayed in a widget box. You can drag-and-drop the plugin widgets on the page to position the most important plugins where they are most visible.

Viewing Alerts

We’ve moved alerts to their own page. Just click the button on the server view to access the activity feed.

What do you think?

I admit it. We’re a puppy craving your attention. Tell us what you think of the new server view. Like it? Hate it? Missing something crucial?

Post a comment on this blog post, send a tweet to @scoutapp, or email us at


Rails plugin update: Rails 3 support & More

By Andre Bullet_white Posted in Plugins Bullet_white Comments Comments

We have updated Scout’s Ruby on Rails monitoring plugin with preliminary Rails 3 support. Scout’s support is based on the Rails 3 Beta 3 log format.

If you have a deployed Rail 3 application, we would love to get early feedback on how the Rails 3 support is working for you!

Database and view metrics

We have also added new data to the Rails plugin. In addition to tracking average time spent for requests overall, the plugin now tracks average time spent in the database and in view rendering:

Note that the DB & view metrics are currently for Rails 2 applications only. Rails 3 applications will show zeros for those metrics.

Install the updated Rails monitoring plugin from our directory.


Win a free Scout account at the Red Dirt Ruby Conference website

By Derek Bullet_white Comments Comments

UPDATED 4/29 – We’ve got 5 winners! Answers inline…

The Red Dirt Ruby Conference is hitting all of the things we like about regional Ruby conferences – a capped attendance, emerging technologies important to Ruby developers, great speakers, and plenty of opportunities to hack with other Ruby developers.

We’re sponsoring the conference and giving away five free subscriptions to Scout. But this isn’t a boring random drawing.

Read More →


Delicious Chart Goodness

By Andre Bullet_white Posted in Features Bullet_white Comments Comments

Following up on saved charts, we’ve got a few more tasty chart features for you:

Chart up to 15 metrics simultaneously

Want a stacked chart of load across your server cluster? Compare Rails response time across 15 app servers? Now you can—we’ve raised the number of metrics you can put on a chart (it was previously limited to six metrics at a time).

Read More →


Three reasons for Resque (and a Scout Plugin)

By Derek Bullet_white Posted in Plugins Bullet_white Comments Comments

Jesse Newland has created a Scout Plugin for monitoring Resque, a Redis-backed background processing library. While I’d love to write poetically about the plugin, it’s actually dirt-simple and the meat of the plugin is just 14 lines of code. Just click to install the plugin within Scout and you’re monitoring Resque.

The big question: why Resque? There are already production-proven background processing systems out there for Ruby developers. Jesse and the crew at Rails Machine manage a large number of customers and using different background processing libaries across apps can make things more complicated.

Read More →


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