Partnership with Rackspace Cloud Computing

By Derek Bullet_white Comments Comments

Powered by Rackspace Cloud Computing

In less than two months, we’ve seen strong adoption of Scout’s simple cloud monitoring functionality. 1 of every 5 hosts monitored by Scout is in the cloud.

With more movement to the cloud, we’re happy to announce a new partnership with Rackspace Cloud Computing. Rackspace has an easy-to-use interface for provisioning servers backed by the fanatical support they are known for. Setting up monitoring on a Rackspace Cloud Server is trivial – install our Ruby gem and add a Cron entry.

If you’ve used Scout, share your experiences on Rackspace’s Cloud Tools page for Scout.

To learn more about Scout & cloud monitoring, checkout our blog post on the functionality, review our FAQ, or watch the short video below.

 

Process Memory Usage: Troubleshooting with Scout

By Andre Bullet_white Comments Comments

Scout customer Eric Lindvall wrote up a nice piece on finding and fixing memory leaks in god -- specifically, when issuing "god load" on long-running god processes. Give it a read, it provides good insight into the troubleshooting process and the tools he used. Eric points to the Scout graphs showing both the symptoms:

And the solution:


Who wouldn't love to see memory usage go down and stabilize like that? Eric also provides patches to god in case you're having similar issues. Check out his full writeup for details.

If you're having trouble with memory consumption of a specific process, check out Scout's Process Memory Usage plugin.

 

Running a freemium web app? Here's a big reason we're growing.

By Derek Bullet_white Posted in Business Bullet_white Comments Comments

Before Scout, my experience developing software was primarily consulting. Success was measured by delivering software on time and on budget.

With Scout, a subscription-based service, my focus isn’t on scheduling. We are self-funded and we didn’t have the luxury of a venture-backed startup. We’re focused on figuring out which pieces of development work can increase revenue the most. What follows is how we’re approaching it.

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Rails + Google Analytics = easy goal tracking

By Andre Bullet_white Comments Comments

Google Analytics is an indispensable tool as you optimize the business side of your operation. If you haven't already set up goals in Analytics for viewing your pricing information, accessing the sign-up form, and signing up for an account -- go do it! It's vital information.

However, Google Analytics' goals have to be attached to a specific URL. What if there is no URL for an important goal? For example, the New Account goal for Scout is just the account/show page -- there's no specific URL to represent a newly created account.

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Part II: We Just Undid Three Months of Dev work. Here's What We Learned.

By Andre Bullet_white Posted in Business Bullet_white Comments Comments

Two weeks ago I covered some of the business lessons learned from a large (~3 months) investment in new features, and the hard decision to roll them back. I discussed how you will underestimate the ongoing cost of complexity in your product, and how cool new capabilities don’t sell themselves.

Continuing this week—more insights gained from undoing development work.

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The MySQL MyISAM and InnoDB engines and a grocery checkout

By Derek Bullet_white Comments Comments

There’s no shortage of resources comparing the MyISAM and InnoDB storage engines. You’ll quickly see it isn’t a black-and-white decision after reading through various discussions debating MyISAM and InnoDB.

Why is the decision so hard?

  • Setting up your database is one of the first steps when building a web application. You probably don’t have a good idea on the database activity at this point, so you may have little data to work with.
  • The ordering and number of statements can have a big impact on database performance. It’s difficult to simulate until you have real users.

However, there is a one case where choosing the wrong table type can be crippling.

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