Another great example was the formation of “Team Best Friends Forever” (“BFF” is an inside EVE joke). This team is a group of CCP developers whose sole mission is not to work on major features and improvements, but rather to fix all those annoying “little things” that bother their customers. Too many times, product managers and development teams are focused on the big-ticket items – and that’s fine, but TBFF is a great approach that again proves that CCP listens to their customers.
On Jan 15th, all Scout accounts will be switched over to notification groups. Notification groups are designed to make notifiation management easier and more flexible:
- instead of managing notifications per-plugin/per-user, you will assign users to notification groups, and apply notification groups to triggers.
- you can have multiple PagerDuty integrations and webhook endpoints and assign those to notification groups as well. PagerDuty and webhooks are now first-class notification channels; they are no longer all-or-nothing settings.
- you get much finer control over threshold-to-notification channel mappings. You can configure (for example) three triggers on one metric, with the lowest trigger sending you email, the middle trigger sending you SMS, and the high trigger alerting PagerDuty.
If 2011 was the year of fine-tuning, 2012 was the year of major feature enhancements at Scout. Some stats on what’s been a fun year:
- Realtime Charts – We started the year off with a bang, adding realtime capabilities to Scout’s charts.
- Pagerduty Integration – We made it easier to feed your alerts into Pagerduty.
- Rails Application Monitoring – A lightweight approach to finding and tracking app bottlenecks. We soft-launched this (you’ll hear more about it in 2013).
- Webhooks – Send your alerts to an HTTP endpoint of your choice.
- Dashboard Enhanncements – Add charts and plugin displays to a dashboard without leaving the page.
- A cleaner navigation header – Our navigation header was packed-full of links (and let’s be honest, looked a little stale). No more.
Naomi Pomeroy, a Food & Wine Best New Chef, on starting an underground, self-funded restaurant:
When major chefs hear about the way I run Beast, they say, ‘You’ve created a chef’s dream restaurant, because you don’t have to compromise,’ ” she told me. “What happens when you do a million-dollar build-out is that you have to be open seven days a week, be really high end, and have a million choices, and that may not work in today’s economy.
In the Colorado Front Range area? I’ll be talking about the realtime web at the Fort Collins Ruby Meetup this Wednesday.
I’ll show how adding realtime functionality is the easy: in less than 30 minutes, we’ll build a Sinatra app that uses Pusher for realtime functionality.
See the demo Sinatra app, a Ruby Meetup Realtime Heckle Board on Github.
The Scout gang (including founders and co-dictators-for-life Derek and Andre) will be at Rocky Mountain Ruby Conference in beautiful Boulder, Colorado next week.
If you’re going to be there, let us know. We’d love to take our relationship beyond our support email address (if you’re ready for that).