Scout ♥ Pagerduty

June 19 Bullet_white By Andre Bullet_white Posted in Features Bullet_white Comments Comments

The only thing worse than being woken up by a critical alert: not being woken up when you should be. That’s where Pagerduty comes in—Pagerduty uses a combination of email, SMS, and phone calls to you and your team to ensure you never miss an important notification.

And now, Scout has baked-in support for notifications via PagerDuty. Scout can automatically create incidents when a trigger fires, and automatically resolve it too.

”Getting Scout alerts though Pagerduty works great. Setting it up was completely seamless.”—T.R. Missner, Firespotter Labs

Setup is Easy

Assuming you already have a Pagerduty account, integration is ridiculously easy:

  • make sure you’re logged into Scout as an administrator.
  • click on “Notifications”, then “Connect to PagerDuty.”
  • You’ll be redirected to Pagerduty’s website. Enter your Pagerduty credentials and select the service to associate with Scout:

And you’re done! There’s no API key to copy / paste. If you ever need to disconnect, just click “disconnect” in Scout.

New to Pagerduty?

Pagerduty provides on-call schedules, configurable escalation rules, and incident acknowledgment for all your monitoring services. PagerDuty ensures the right person gets notified, every time. Browse the feature list here, and sign up here with a 10% discount just for Scout users. Here’s a snapshot of Pagerduty’s notification dashboard:

Pagerduty is the Notifications Expert

If you need sophisticated notification options (like rotating schedules and escalation rules), Pagerduty is for you. Partnering with Pagerduty allows Scout to focus on what we do best—powerful, easy-to-setup monitoring tools.

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